Articles on: Account & billing

How do I access my invoices?

To access your Gepetto invoices, go to your account page:

Then click on the Manage my subscription button.

You will then have access to all your billing information as well as your invoices at the bottom of the page.

I subscribed from the iOS app

If you subscribed from our iOS app, billing is handled by Apple. But you can still retrieve your invoices:

Open the Settings application
Access your Apple account by tapping on your profile at the top of the page.
Choose the "Multimedia content and purchases" menu, then select Account.
On the next page, scroll down until you find "Purchase history".
Wait, it may take a few seconds to load. Then the list of purchases appears

I don't see the Manage my subscription button

If you don't see this button, your subscription has probably expired. You can access your invoices directly by logging in to the billing portal using the email address visible on the account page.

Updated on: 11/04/2024

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